PRIVACY POLICY
Protecting your private information is our priority. This Statement of Privacy applies to jyplumbinghvac.com and Jay Young Plumbing Heating and Air Conditioning LLP and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Jay Young Plumbing Heating and Air Conditioning LLP include jyplumbinghvac.com and Jay Young Plumbing, Heating and Air Conditioning. The Jay Young Plumbing, Heating and Air Conditioning website is a Plumbing, Heating, and Air Conditioning services site. By using the Jay Young Plumbing, Heating and Air Conditioning website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Jay Young Plumbing Heating and Air Conditioning LLP may collect personally identifiable information, such as your:
First and Last Name
E-mail Address
Phone Number
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) signing up for special offers; (c) sending us an email message; (d) submitting your payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Jay Young Plumbing Heating and Air Conditioning LLP collects and uses your personal information to operate and deliver the services you have requested. Jay Young Plumbing Heating and Air Conditioning LLP may also use your personally identifiable information to inform you of other products or services available from Jay Young Plumbing Heating and Air Conditioning LLP and its affiliates.
SMS Communications and Opt-In
By providing your phone number and submitting a form on our website, you consent to receive SMS text messages from Jay Young Plumbing Heating and Air Conditioning LLP. These messages may include appointment reminders, appointment confirmations, and important service-related updates. Message frequency will vary based on your scheduled appointments and service activity. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected] or (806) 783-8318.
Your phone number and SMS opt-in information will not be shared with, sold to, or used by third parties for their own marketing purposes.
Cookies and Tracking Technologies
Jay Young Plumbing Heating and Air Conditioning LLP uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how visitors use our site, remember your preferences, and improve our services.
The types of cookies we may use include:
Essential Cookies: Required for the website to function properly.
Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance and content.
Marketing Cookies: Used to deliver relevant service information based on your browsing activity.
You may disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.
Sharing Information with Third Parties
Jay Young Plumbing Heating and Air Conditioning LLP does not sell, rent, or lease its customer lists to third parties.
Jay Young Plumbing Heating and Air Conditioning LLP does not share your SMS opt-in information or phone number with third parties for marketing purposes. This information is used solely to communicate with you regarding your service appointments and related updates.
Jay Young Plumbing Heating and Air Conditioning LLP may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for service scheduling. All such third parties are prohibited from using your personal information except to provide these services to Jay Young Plumbing Heating and Air Conditioning LLP, and they are required to maintain the confidentiality of your information.
Jay Young Plumbing Heating and Air Conditioning LLP may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Jay Young Plumbing Heating and Air Conditioning LLP or the site; (b) protect and defend the rights or property of Jay Young Plumbing Heating and Air Conditioning LLP; and/or (c) act under exigent circumstances to protect the personal safety of users of Jay Young Plumbing Heating and Air Conditioning LLP, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Jay Young Plumbing Heating and Air Conditioning LLP. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Jay Young Plumbing, Heating and Air Conditioning website.
Security of your Personal Information
Jay Young Plumbing Heating and Air Conditioning LLP secures your personal information from unauthorized access, use, or disclosure using the following methods:
SSL Protocol
When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will delete your personal information from our records and direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: complete a transaction for which the personal information was collected; detect security incidents or protect against fraudulent or illegal activity; debug to identify and repair errors; comply with a legal obligation; or otherwise use your personal information internally in a lawful manner consistent with the context in which you provided it.
Children Under Thirteen
Jay Young Plumbing Heating and Air Conditioning LLP does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Jay Young Plumbing Heating and Air Conditioning LLP may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email, you may opt out by clicking the “Unsubscribe” link in our emails.
Changes to this Statement
Jay Young Plumbing Heating and Air Conditioning LLP reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our website and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Jay Young Plumbing Heating and Air Conditioning LLP welcomes your questions or comments regarding this Statement of Privacy. If you believe that Jay Young Plumbing Heating and Air Conditioning LLP has not adhered to this Statement, please contact us at:
Jay Young Plumbing Heating and Air Conditioning LLP
117-82nd St., Lubbock, TX 79404
Telephone: (806) 783-8318
Email: [email protected]
Effective as of May 8, 2026